Privacy Policy

At Name Change, we respect your privacy and are committed to protecting your personal data. This privacy policy ("Policy") outlines how we collect, use, and protect your personal data when you use the Name Change website ("Website"). By using the Website, you consent to the data practices described in this Policy. If you do not agree with these practices, please do not use the Website.

Information We Collect

We collect personal data that you manually provide to us when you use the Website. This includes:

• Names
• Email addresses
• Physical addresses
• Witness names
• Witness addresses

Payment Information: Payment is processed through Stripe, an FCA-regulated payment processor. We do not store any payment information on our servers.

Tracking Information: We use cookieless tracking software to enhance privacy. We do not use cookies or similar technologies that store data on your device.

Use of Your Information

We use your personal data to:

• Provide the services you request, such as processing payments and offering customer support.
• Improve the Website and personalise your experience.
• Send you marketing communications about our products and services, which you can opt out of at any time.

Legal Basis for Processing

Under the General Data Protection Regulation (GDPR), our legal bases for processing your personal data include:

• Performance of a Contract: Processing necessary to provide the services you request.
• Consent: When you have given us explicit consent to process your data.
• Legitimate Interests: For purposes of improving our services and direct marketing.
• Legal Obligation: Compliance with legal requirements.

Sharing Your Information

We may share your personal data with third-party service providers who assist us in providing the services you request. These providers include:

• Payment processors (e.g., Stripe)
• Analytics providers

We may also disclose your personal data if required by law, or to protect our rights or the rights of others.

Data Security

We implement appropriate technical and organisational measures to protect your personal data from unauthorised access, disclosure, alteration, or destruction. This includes using secure sockets layer (SSL) technology to encrypt payment information during transactions.

Data Retention

We retain your personal data only as long as necessary to fulfill the purposes we collected it for, including any legal, accounting, or reporting requirements. We may retain your personal data for a longer period if required by law or to protect our rights.

Your Rights

Under GDPR, you have the following rights:

• Access: Request access to your personal data.
• Rectification: Request correction of inaccurate or incomplete data.
• Erasure: Request deletion of your personal data.
• Restriction: Request restriction of processing of your personal data.
• Objection: Object to processing of your personal data.
• Data Portability: Request transfer of your personal data to another party.

To exercise these rights, please contact us using the contact information provided below.

International Transfers

If we transfer your personal data outside the European Economic Area (EEA), we ensure that it is protected by appropriate safeguards, such as the Standard Contractual Clauses approved by the European Commission.

Changes to this Policy

We reserve the right to modify this Policy at any time. Any changes will be posted on this page, and, where appropriate, notified to you by email. We encourage you to review this Policy periodically to stay informed about how we are protecting your data.

Contact Us

If you have any questions or concerns about this Policy or our data practices, please contact us at:

team@namechange.org.uk